The employees of Dunder Mifflin are not always the hardest workers in the world. Sometimes they are super lazy and lackadaisical, in fact. Other times, they care about making sales and doing their best.
The employees have changed titles based on what they do multiple times throughout the course of the show's nine seasons. Whether the employees stayed in the same position the whole way through or changed a handful of times, it is always interesting to see.
Updated on January 27th, 2023 by Abigail Thomas: While The Office may have come to an end in 2013, officially a decade ago, the show is still one of the most popular comedy shows. Dedicated fans re-watch the television show regularly, and the series kick-started many careers. Brian Baumgartner, who played Kevin on The Office, made a nod to the show in 2022 when he created a cookbook inspired by the iconic chili episode. Most of the cast reunited at a Zoom wedding in 2020, but not every cast member remembers the show so fondly. Mindy Kaling, The Office's Kelly, does not want her kids to watch The Office due to its problematic and at times inappropriate content. John Krasinski, who played Jim, has already allowed his kids to binge the iconic show.
18 Michael Scott -- Salesman, Branch Manager, & Branch Co-Manager
Michael Scott is known the most for being the branch manager of the Dunder Mifflin office located in Scranton, Pennsylvania. He did not choose to stay working there as most fans of the show already know well. He decided to quit entirely in order to pursue his romantic relationship with Holly Flax. After they got engaged, he was ready to exit the show to be with her. Along with being the sole ranch manager, he also shared the manager spot with Jim Halpert. Before all that, he revealed that he started out as a salesman.
17 Jim Halpert -- Salesman, Branch Co-Manager, & Athlead Employee
Jim Halpert, played by the action star John Krasinski, was a salesman in the Scranton branch. He never really liked his job as a salesman at the branch because he always preferred to flirt with Pam than do his actual job. At one point, he became a co-manager with Michael Scott because otherwise, David Wallace was scared that he was going to quit for another opportunity. Later on, he left Dunder Mifflin to work at Athlead.
16 Dwight Schrute -- Salesman, Assistant To The Regional Manager, Assistant Regional Manager, & Branch Manager
Dwight Schrute went from being a typical salesman to Michael Scott's little lap dog! He became Michael's willing assistant to the regional manager. Eventually, he was able to gain the right title for himself that he always wanted as the actual ARM. Ultimately, Dwight wanted to be the regional manager. He did get the chance to be the branch manager but he accidentally shot a gun in the office his first time around. Shrute was played by Rainn Wilson, and he has gone on to do a lot of work since the show came to a close in 2013.
15 Pam Beesly -- Receptionist, Saleswoman, & Office Administrator
Pam Beesly started off as the voice receptionist, a job that she wasn't entirely proud of. She ended up becoming a saleswoman after she returned to the office-- after quitting to follow Michael Scott on his pursuit of opening an entirely new business under his own name. She learned how to make sales there. Once Gabe Lewis same into the picture, she became the office administrator. Actress Jenna Fischer actually saved her cast mates' lives when an accident almost occurred while filming the work bus episode.
14 Angela Martin -- Head Of Accounting
The entire time Angela Martin was on the show, she worked as the head of accounting. She worked with Oscar Martinez and Kevin Malone. She is known for being very bossy and rude. She has the shortest temper ever! Angela should have learned how to chill out but she never did.
13 Kelly Kapoor -- Customer Service Specialist
Kelly Kapoor, played by Mindy Kaling, is the office's customer service rep. She answers the complaint calls from anyone who calls in and had something negative to say. She is perfect for a job like that because she is so positive and happy all the time. Who else in the office is happy and pleasant as she is? If someone ere to call her with a bunch of angry complaints, she would know how to handle it. Mindy Kaling recently spoke out about how she refuses to show her kids The Office. She finds the show inappropriate and does not want them to see the problematic behavior.
12 Andy Bernard -- Salesman & Branch Manager
Andy Bernard, played by Ed Helms, started off as a salesman at the Stamford branch but he eventually transferred to the Scranton branch as a salesman with Jim Halpert and Karen Filippelli. Later down the line, he was promoted to the position of branch manager at Scarton by Robert California. He did a horrible job in the role and ended up being hated by almost everyone... including Erin Hannon.
11 Ryan Howard -- Temp, Salesman, & Vice President Of North Eastern Sales
On the first episode of The Office, Ryan Howard was the temp who was just getting started. The temp agency he was connected to linked him up with Dunder Mifflin. After Jim left, he became the salesman that the office needed. After that, he got promoted to a corporate level position in New Yor based on the fact that he had a college-level education. Actor and producer B. J. Novak had a complicated relationship with costar Mindy Kaling while filming The Office, but now they are the best of friends.
10 Creed Bratton -- Quality Assurance Director
Creed Bratton might have been an employee who was constantly breaking the law but while he worked in the office, he was in charge of quality assurance. What does that mean exactly? H e was supposed to make sure watermarks and other inappropriate issues didn't occur with the printed paper.
9 Toby Flenderson -- Human Resources Representative
Toby Flenderson was Michael's greatest punching bag ever. Michael hated Toby so much because Toby wanted everyone in the office to follow the rules. Tobys job was as the HR Rep in the office. He admitted that HR really had no power or control to Erin Hannon when she asked about it at one point.
