Privacy Policy

Welcome to EMed Healthtech

At EMed Healthtech, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Doctor Services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal Information: We collect personal information you provide directly, such as your name, contact details, medical history, and insurance information, when you schedule an appointment or use our services.
  • Medical Information: We collect information related to your health and treatment, including diagnostic results, consultation notes, and treatment plans.
  • Technical Information: We collect data related to your use of our website and telemedicine platform, such as IP addresses, browser type, and device information.

2. How We Use Your Information

  • To Provide Services: We use your information to deliver and manage the medical services you request, including consultations, diagnostics, and treatment plans.
  • To Communicate: We may use your contact information to provide appointment reminders, follow-up instructions, and updates about our services.
  • To Improve Services: We analyze usage patterns and feedback to enhance our services and ensure a better experience for our patients.
  • To Comply with Legal Obligations: We may use your information to meet legal and regulatory requirements, including reporting and compliance with healthcare regulations.

3. How We Protect Your Information

  • Security Measures: We implement appropriate technical and organizational measures to protect your personal and medical information from unauthorized access, disclosure, alteration, or destruction.
  • Data Encryption: We use encryption technologies to safeguard sensitive data transmitted over our systems, such as during telemedicine consultations.
  • Access Controls: Access to your information is restricted to authorized personnel who need it to perform their duties.

4. Sharing Your Information

  • With Your Consent: We may share your information with third parties, including healthcare providers and insurance companies, if you have provided explicit consent or if it is necessary to fulfill your treatment or administrative needs.
  • For Legal Reasons: We may disclose your information if required by law, such as in response to a subpoena or other legal processes, or to protect our rights and safety.
  • With Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting business, or providing services, provided they agree to keep your information confidential.

5. Your Rights

  • Access and Correction: You have the right to access and correct your personal and medical information. If you need to update your information, please contact us.
  • Data Deletion: You may request the deletion of your personal information, subject to certain legal and operational limitations. We will respond to such requests in accordance with applicable laws.
  • Opt-Out: You may opt out of receiving promotional communications from us by following the instructions provided in those communications.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be revised. Your continued use of our services after changes are made constitutes your acceptance of the revised policy.